Testimonials – read our clients feedback
We are confident that we provide an excellent service to our clients and are happy for the public to read genuine feedback from our satisfied customers. Here is a selection.
- Miss S - Tyneside
Thank you so much for your email – I honestly cant thank you enough for everything you have, and continue to do for us!
We are actively looking, and seen a few interesting opportunities, but can you believe it… they were both with Whites! Hence we swerved!!
Please keep me posted… PS do you have a Facebook or social media page for your business? I’d like to provide if video testimonial of the exceptional service and support (boy I needed it) we received from the start, to the untimely finish…
- Mr M – Northampton
“We just need to get our head around this. Can you leave it with us for the weekend and will come back Monday, if we may, but we very much appreciate your speed you have initiated our application. Breath of Fresh Air, Thank you.
- Mrs SP – Durham
“Firstly thank you for all your assistance in arranging the loan for us, this was much appreciated and we now feel we are moving forward with things.
I am now looking at the house mortgage and have been asked to check that this loan will not show on our personal credit searches are you please able to confirm.
- Miss McD – Coventry (Verbatim)
“Apologies for just getting round to sending this to you but I would just like to write to tell you that having been supported with my finance from Tony due to the excellent service I received from him I was delighted when you advised that you were able to help with arranging the finance. The service I received from you was outstanding and your in depth knowledge,skills and expertise mortgages,I am sure enabled me to secure the best option of finance, saving me thousands in the long term. The tight timescales that you working towards could have been overwhelming but with your regular communication and professionalism you ensured that the mortgage was completed within the time.
I sincerely appreciate your patience and attentive help that you provided to me over the phone and via email, never failing to answer my panicked emails or calls phone calls promptly, solving problems and finding immediate solutions to enable thing to continue to move forwards and also giving the lawer a push when needed.
I am very grateful to you for making this happen as I don’t believe it would have done if I had used another adviser.
You will be the first person I come to again of I need finance and will also highly recommend both of you to family and friends.
Very best wishes to you and my gratitude.”
- Mr C Talbot – Melton Mowbray
“It has indeed thank you for your time and effort.
- Mr and Mrs K – Derbyshire (verbatim)
“Only just got my email back after 6 days without.
We would like to thank you for all your help and advise.
After trying to deal with Natwest who we have been with for a life time it was so nice to talk to someone who understood our situation.
We will certainly recommend your services.”
- Mr B – Cumbria
“Thank you very much again everything you’ve done is genuinely appreciated and the pressure is finally off.
!I understand and appreciate all the chasing up etc you’ve done for me.
I’m most grateful for all the work!
If I hear of anyone looking for finance in the future, I’ll be sure to pass on your details.”
- Miss M - Lincolnshire
“Woooooohooooooo Thank you both so much
You both earn your money, I’ll grant you that! I couldn’t do it……..”
- Liz Fletcher
I’m sorry for not getting back to you sooner! It’s fantastic news and it would not have been at all possible without all your support and patience. We’ve been up at the land the last two days just getting a feel for it and working out where to start with things. We rented a van to move a shed that we’d been given, and had some adventures with it- getting stuck in mud unloading at 1.30am yesterday, and getting lost with my trailer and having to do a u turn on a single track dirt road with a sheer cliff one side and an overly heavy trailer full of bricks for the shed foundations the day before… scary at the time but we were laughing about it soon enough- and you’ve been key to all of it. We honestly could not have done it without you!
I’m looking at different childrens cancer charities and we will be making a donation in your name very soon.
Hoping to go back to the land tomorrow to sort out the shed panels which ended up being left in carious messy piles as they were unloaded, so we are keen to tidy the field up so it doesn’t look like we are just dumping things on there.
The timing was perfect- the shed we were given was on condition that we dismantle and remove it before the farmer who’s land it was on put his cattle there to graze- another day and we would have had to wait until next year.
All fun and games and we are absolutely loving every minute! Bri was saying it was like the land wanted us to wait- as we were stood in the dark scratching our heads as to how to get the van out of the mud (everything we had tried up to that point had resulted in it being buried deeper into the mud) we sat down, and had the amazing fortune of witnessing the full moon rising over the horizon. We gazed in awe for what felt like forever, then when it disappeared behind some cloud, we were suddenly able to free the van- like the land wanted us to see our first moon rise before letting us go home. We didn’t get back until gone 3am but it was worth it! And we know we will have plenty more of those magical moments- all thanks to you and all your hard work. You believed in us even when our friends and families said any land purchase was a useless endeavour that would never amount to success. And thanks to you, we proved them wrong!
I will be in touch soon when I have details of the donation. In the mean time, do you have a link to your website where I can leave feedback? I want the world to know how amazing you are- you really do make dreams come true, and we will forever be indebted to you for that.
Liz, Dave, Bri, and Skye, Dana and Aurora. MRS J AND MR A PASKINS
- Miss Van Cleak
Finally we got there, with great help and expertise from you. I would like to thankyou all for everything. We can now proceed with the dementia farm and I will keep you updated how this is going and send the occasional picture of the happy animals and people. Once again a massive thank you.
- Mr Mahood
Once again I must thank you for the effort your put in on this project. You succeeded where another broker had totally failed and I am more than impressed.
If I can provide a testimonial for your company I shall be most happy to do so.
Dr J Mahood
- Miss Goodwin
I just wanted to thank you for making the process of my loan as stress free as you did, and look forward to working with you again in the future
- Mrs Williams
Firstly thank you for all your assistance in arranging the loan for us, this was much appreciated and we now feel we are moving forward with things.
I am now looking at the house mortgage and have been asked to check that this loan will not show on our personal credit searches are you please able to confirm.
- Ms Fletcher
Thank you for your email. Unfortunately I had a call from Jenna this evening to tell me that despite presenting the vendor with all the information, she has decided to go with the other buyer. I’m told all the forms are as good as signed.
This may be a stupid question, but where do we go from here? Obviously we are now looking for other suitable land. Should we find any, is it possible to transfer the mortgage or does the whole process start again from scratch?
In either case, I’d like to thank you deeply for everything you have done for the three of us- you have gone above and beyond for us, and it’s very upsetting for that to be in vein.
I’m trying to be positive, but I’m really not sure where we are at now.
I await your advice, and give you my warmest thanks for all that you did.
I’m not sure where this leaves us. We will look to see if there is any more suitable land.
LATER FROM LIZ
As usual, you have been an absolute gem! I will go over these figures with the boys and if they are happy to proceed with making an offer, I will send you the sales particulars asap.
- Mrs Williams
I can’t thank you enough. Your professionalism is second to none and you made the whole procedure so easy and stress free. It’s such a pleasure doing business with you.
Absolutely thrilled, shall we both have gin tonight?
Again, thank you
With kind regards
- Mrs J and Mr A Paskins
Many thanks for your jolly Christmas e mail. All good wishes to you also for Christmas and 2017.
Ten years ago today we were on the road from Hampshire to follow our dream to the Scottish Borders and here we are counting our blessings once again that we contacted Mark Bracegirdle at Farm and Country Finance who helped to make our dream come true.
Our only regret is that we didn’t do it sooner !!
All the very best to you and yours.
Jane and Adrian Paskins
- Mrs J and Mr A Paskins
Many thanks for your Christmas Greetings.
Nine years ago we moved from Hampshire to the Scottish Borders which was the best thing we ever did. We could never have done it without the help of Farm and Country Finance.
We will always be eternally grateful to Mark B and yourself for all the hard work you did for us to make our dream come true.
If you think you can, you will is what Mark said to us, and we did!!
Best wishes to you and Mark B and your families, for a Happy Christmas and New Year.
Regards, Jane and Adrian Paskins
- MS D Allensen
Thank you for all your help with us getting our land at Torbryan ,Devon
We are very much enjoying it it’s an amazing place
Kind regards Dawn and Rachel
- Mr M and Mrs N Collett
Yes we have finally completed and are busy busy trying to get some of the work done before we need to leave the rented place.
There is definitely a lot to do.
Thank you for all your help through this process it was much appreciated
Nicola and Matthew.
- Mr E Perrin
Thank you very much for all the work you have done.
Look forward to starting the project, as a young(ish) farmer it’s been a bit of a dream!
If your down this way pop in for a coffee or something stronger if so desired!
Thank you again.
- Mrs R Watson
I’ve just had confirmation that completion has taken place, which is great. Thank you for helping us with this transaction which at times felt like it would not happen, and also for bearing with me when things got trying. I suspect I will need to speak to you again when we start to implement our future plans which I hope will not be too disrupting.
Your advice and wisdom on most all matters has been appreciated.
- Mrs H Royce
Thank you for all your excellent help – think I might still be here twiddling my fingers had I not come across you!
- Mr D and Mrs A Pearce
Many thanks for all your hard work once again.
Again many thanks
Dave and Alex
- Mr and Mrs Williams
The funds have been received!
We just wanted to say a huge thank you for all of your help from start to finish. You’ve been wonderful.
With kind regards
- Mr and Mrs Lamb
Good afternoon Mark,
Firstly I would like to say a very big thank you for all you have done for us in respect of Cow Farm, it seems as it has been never ending but you guided us through everything and kept our spirits up when we felt we were at a dead end so thank you.
- Mr D and Mrs A Pearce
Yes!!! Finally here, and its sunny!!!
Many thanks once again. Now down to the nitty gritty of making it all work.
Thought we wouldn’t get here but watching the kids running round and with all the freedom they could wish for has made the wait worthwhile
Will send you some pictures soon
- MS S Turner
You’re a star.
Siobhan Turner Legal Assistant
Rural Team Napthens LLP
- Ray Jackson and Sue Jones
When we were looking to buy some stables we got in touch with Mark Andrew of Farm and country finance.
He helped us find the finance and went out of his way to assist us, we had a few problems with the solicitor we were using so i gave mark a ring and he went above and beyond to keep the finance on track.
We can thoroughly recommend him to anyone looking for finance
- Mr and Mrs B – Leicester
Thanks for all your help we will no doubt be in touch in the future, Thanks again
- Jane and Adrian Paskins
Dear Mark A and B
Just a wee note to wish you both a very Merry Christmas and a Happy and Prosperous 2014. As always when Christmas comes, we remember how fortunate we were to meet Farm and Country Finance.
We are now in our seventh year north of the Border and are loving every minute. If you think you can you will – and we did !! We will always be eternally grateful to you and your expertise. We may have a project for you next year !
- R Morris - Newport
Dear Mr Bracegirdle I was most grateful for your time …..yesterday, you helped to clear things in my mind and explained everything so well, it was most appreciated. Should I need your services in the future I will definitely be calling you.
- Chris and Nick, South Wirral.
Mark, Nick joins me in expressing our sincere thanks and appreciation for all you did for us to negotiate the finance to enable us to meet out contract and complete. As you will recall I was fairly stressed out when we first spoke – but with your guidance and expertise all was resolved. Thank you so much.
- D Alexander, Surrey
So far as your service is concerned, I have already taken the trouble to say how pleased I have been, and at present I have every intention of pursuing the option you have presented.
- Mrs P W, Cornwall
Thank you so much for all your help. It is such a relief to have more breathing space but my work here is not done yet. I will indeed keep you updated as things progress.
- Miss C F, Manchester
Thank you to you both. Without all your help it would never of happened. You do not know how much this means to me. Please enjoy a drink on my behalf until the next time, Claire.
- Stephen Field
May I take this opportunity to thank you once again, your personal level of customer service was first class. I will stay in touch because I am sure there will be other opportunities for me to follow up with you. I trust that you and your family will have an enjoyable Christmas and a successful New Year.
- Helen Ashcroft
Thanks Mark and to you. Thank you for your help and advice which really helped – thanks! I hope you have a brilliant Christmas and a Happy New Year!
- T Brunt from Ceredigion
Throughout our dealings I have been impressed by your professionalism and your grasp of what to others can only appear to be a tortuous and frustrating process. At all times I have found you helpful, not to mention patient, and conscientious. I was more than happy to entrust the business in hand to your care and experience.
- Katherine Amor
Thank you very much for calm and courteous help with remortgaging the farmhouse. I had fantastic advice and will certainly contact you again.
- Mrs E Northam
I am a client of Farm & Country Finance trading name L & G Bracegirdle Ltd.
Mr. Mark Bracegirdle has provided me with an excellent service, on each occasion. We have received valuable and swift attention to our financial requirements resulting in our needs met and solved efficiently.
- Ruth from South Wales
We are now living the dream thanks to you, ( I have sent some clients through to you I may add ) we are now
enjoying every minute of it ! And at present time have 2 in pig gilts due to farrow in about 3 weeks time.
- Peter B and Elizabeth B.
Thank you for your e mail which I received today having just been connected to the world again, i.e. BT connected the phone lines to the farm, and thank you for your assistance with obtaining the necessary finance.
I would dearly love to buy the other sites for restoration here but Elizabeth tells me I must wait, however, you just might get a phone call in the not too distant future, just as an enquiry you understand.
The farm is a truly lovely site although a little prone to wind so we are planting loads of trees and hedge plants, and it will not be too long now before we have bathrooms and kitchens fitted and even some floors back down. OH Yes, the joys of living in the house one is renovating.
Once again thanks for all the help and look forward to speaking to you soon, and if you are ever in this region for whatever obscure reason please feel welcome to visit.
- Cathy & Andrew, Modbury, Devon
Hope you had a good break – holiday that is, not leg!
You are well informed and our accountant also managed to speak with Mark B. We took his advice and have gone with Lloyds as they also agreed to an interst only for 12 months (thanks to Mark, I asked the question)
From our perspective, we want to say a big thank you to you both for being there for us as an objective, professional opinion and for all the work you put into our case. We know we won’t be putting any business your way at present but we will obviously need to look at this in the future to be able to build our house.
For the record, our accountant is ‘mightily impressed’ by the fact that you advised the best course of action for us over any thoughts of making a ‘bob or two’ yourselves. No doubt, you’ll be on her ‘phone list’ for her other clients and come the time for us to revisit, she will be confident and comfotable that you’ll get us the best deal.
You really do live out the ideals you set out on your web site – I just wish we had known you 5 years ago!
Thanks again and very best regards to both of you.
- Letter from 'Naked Cross Nurseries' 25th August 2008
Click here to read testimonial
- Ms P Rampton, Gloucestershire.
Dear Mark, Thankyou so much for all your help in sorting the re-finance of our farm – your efforts have been crucial in securing our future. In particular I want to acknowledge the courtesy, care and commitment you lent to our cause (which was almost a lost cause prior to your involvement). Aside from the sheer professionalism with which you dealt with the technical details, we were most comforted by the personal support you unstintingly gave: you carried us through a very difficult time with grace and good humour.. Thankyou sounds so insufficient in return.
Having already dealt with one broker who promised the earth and delivered nothing, and also lied to us, it was so refreshing to meet a genuine human being in such apparently shark-infested waters. Although you forebore to match the promises of other brokers, always erring on the side of caution, what you actually delivered exceeded what others had merely promised!
In an age when the actions of many seem to be driven solely by money, it is a tonic to the soul to deal with someone who abides by the eternal virtues of honesty, respect, courtesy and consideration for others. And if all this is beginning to sound a bit like an advert for you and your team, then please use it as a testimonial, it’s the least I can offer in return for your service.
Wishing you all the best
- S & S Archer, Derbyshire
We have been a customer of Mark Bracegirdle’s for 5 years, and have dealt with his company on 4 occasions. Mark brings a refreshingly independent view without preconceptions, yet is able to work at a pace which suits us. He actively worked to get to know our business as well as he could. From our experiences, Mark’s service represents quality, professionalism, loyalty and trust.
What sets him apart from others in this field is his commitment to work with us as a business. He does whatever it takes to provide nothing less than exceptional customer service, always listening and responding to our needs in a realistic and professional way.
We would have no hesitation in recommending Mark to other potential customers and would be more than happy to provide a verbal reference.
- Kerry & Dave, Yorkshire
Farm & Country Finance has helped us to fulfil one of our life long ambitions. We had always wanted to buy a caravan park, and when one in our area came up for sale, we knew we had to buy it. We just presumed our regular bank, with which we had been customers with for twenty years, would lend us the money. Our own bank wouldn’t, and neither would any other high street bank.
It was at this point that we looked at alternative ways to raise the money. We did find a number of companies that would give us a mortgage, but at huge interest rates, and also with huge fees – far too high for us to be able to pay.
We were told about a man, Mark Bracegirdle, running a company called Farm & Country Finance. Within a few days of speaking to him, and giving him some information about ourselves, he had travelled up to see us, we filled in a few simple forms, and our mortgage application was up and running.
Mark did more in a week, than any other bank or company had done for us in over a month. His straightforward way of dealing with our application, and keeping us informed, made the whole process very easy for us. Mark was full of knowledge, and dealt with our application very professionally – but also with a great sense of humour; he turned, what had been an extremely stressful experience, into a very enjoyable one. We also learnt a great deal along the way.
We ended up with a mortgage deal much better than any high street bank could offer us, and in some cases, half the price of some of the alternative companies that we had considered. Farm & Country Finance has simply saved us thousands and thousands of pounds.
We have since recommended Mark to various people, and in the future, when we expand our business, we will be using Farm & Country again – in fact, we can’t imagine ever going anywhere else.
- John Hancock, Haverfordwest
It’s good to know you are still there doing your stuff. Looking at the case studies and testimonials on your website and my relating them to my own personal experience, it’s refreshing to know someone with your gift is helping people instead of taking advantage at times that can be really stressfull. Thanks for all your help, talk to you soon,
- Ms Paskins, Hampshire (now of Berwickshire)
How strange it is not be phoning you in some sort of panic, and many apologies for not letting you know that the long awaited cash had arrived!
Although doubtless you knew before me!
Anyway, I am now back to composure and feel that this letter can be left no longer as I fully intended to do it over a week ago.
I cannot begin to explain how grateful we are to you for your professional and friendly service. So many times I remembered your words, “if you think you can, you will” And we did! With your help and hard work. We certainly could not have done it without you.
Please keep in touch, and many thanks again from both of us.
- Ms Carter, Preston, Lancs
I write to thank you most sincerely for all you did in the negotiations to obtain the re-mortgage for me – for your efficient, speedy way of working and your obvious thorough knowledge of what is required and how best to approach the matter.
I would be delighted to recommend your services to anyone requiring a mortgage. Once again, many thanks and my best wishes for the future.
- Mr Lloyd, Huxley, Cheshire.
Just a quick note to thank you for completing the mortgage. Your help and advice is far superior to the banks and I wont hesitate in using your services again in the future.
- V. McKendrick
Sorry haven’t got back sooner but thanks very much for all your kind help in regards to our mortgage.A job well done but wouldn’t expect anything else from such as yourself,thanks again, Vera.
- Terry Harwood, Horsham,West Sussex
Dear Mark, I write to say a big thank you for the un-biased and sound advice you gave us recently when we were considering buying the farm cottage. It helped us to make wise decisions in our negotiations with my brother-in-law and brought such clarity to the situation especially concerning the restrictive covenant on the property. I chose to contact you initially when I was looking for an agricultural lender because of the testimonials I read on your website. The impression I got was that you were an individual with experience and knowledge in this market place and a man with wisdom and integrity. I am pleased to say I was not disappointed; you certainly lived up to my expectations. As you know, for reasons beyond our control we have not been able to proceed with this purchase and feel very disappointed, but life goes on. Who knows perhaps we may get the opportunity again some time. If that does happen I will not hesitate to contact you. Thank you also, for your efficiency and friendliness with returning calls and obtaining information for us. I wish you continued success in your business and will not hesitate to recommend you if ever I have the opportunity to do so.
- Mrs C Lewis - North Yorkshire
I can’t thank you enough for your words of wisdom and clear-headed advice. I wish with all my heart that we had never gone elsewhere……
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