Dear Mark,
Thankyou so much for all your help in sorting the re-finance of our farm - your efforts have been crucial in securing our future. In particular I want to acknowledge the courtesy, care and commitment you lent to our cause (which was almost a lost cause prior to your involvement). Aside from the sheer professionalism with which you dealt with the technical details, we were most comforted by the personal support you unstintingly gave: you carried us through a very difficult time with grace and good humour.. Thankyou sounds so insufficient in return.
Having already dealt with one broker who promised the earth and delivered nothing, and also lied to us, it was so refreshing to meet a genuine human being in such apparently shark-infested waters. Although you forebore to match the promises of other brokers, always erring on the side of caution, what you actually delivered exceeded what others had merely promised!
In an age when the actions of many seem to be driven solely by money, it is a tonic to the soul to deal with someone who abides by the eternal virtues of honesty, respect, courtesy and consideration for others. And if all this is beginning to sound a bit like an advert for you and your team, then please use it as a testimonial, it's the least I can offer in return for your service.
Wishing you all the best
Ms P Rampton, Gloucestershire.
We have been a customer of Mark Bracegirdle's for 5 years, and have dealt with his company on 4
occasions. Mark brings a refreshingly independent view without preconceptions, yet is able to work at a
pace which suits us. He actively worked to get to know our business as well as he could.
From our experiences, Mark's service represents quality, professionalism, loyalty and trust.
What sets him apart from others in this field is his commitment to work with us as a business. He does whatever it takes to provide nothing less than exceptional customer service, always listening and responding to our needs in a realistic and professional way.
We would have no hesitation in recommending Mark to other potential customers and would be more than happy to provide a verbal reference.
Yours, S & S Archer.
Derbyshire
Farm & Country Finance has helped us to fulfil one of our life long ambitions. We had always wanted to buy a caravan park, and when one in our area came up for sale, we knew we had to buy it. We just presumed our regular bank, with which we had been customers with for twenty years, would lend us the money. Our own bank wouldn't, and neither would any other high street bank.
It was at this point that we looked at alternative ways to raise the money. We did find a number of companies that would give us a mortgage, but at huge interest rates, and also with huge fees - far too high for us to be able to pay.
We were told about a man, Mark Bracegirdle, running a company called Farm & Country Finance. Within a few days of speaking to him, and giving him some information about ourselves, he had travelled up to see us, we filled in a few simple forms, and our mortgage application was up and running.
Mark did more in a week, than any other bank or company had done for us in over a month. His straightforward way of dealing with our application, and keeping us informed, made the whole process very easy for us. Mark was full of knowledge, and dealt with our application very professionally - but also with a great sense of humour; he turned, what had been an extremely stressful experience, into a very enjoyable one. We also learnt a great deal along the way.
We ended up with a mortgage deal much better than any high street bank could offer us, and in some cases, half the price of some of the alternative companies that we had considered. Farm & Country Finance has simply saved us thousands and thousands of pounds.
We have since recommended Mark to various people, and in the future, when we expand our business, we will be using Farm & Country again - in fact, we can't imagine ever going anywhere else.
Kerry & Dave.
Yorkshire
Mark,
It's good to know you are still there doing your stuff. Looking at the case studies and testimonials on your website and my relating them to my own personal experience, it's refreshing to know someone with your gift is helping people instead of taking advantage at times that can be really stressfull. Thanks for all your help, talk to you soon,
John Hancock;
Haverfordwest
Dear Mark
How strange it is not be phoning you in some sort of panic, and many apologies for not letting you know that the long awaited cash had arrived!
Although doubtless you knew before me!
Anyway, I am now back to composure and feel that this letter can be left no longer as I fully intended to do it over a week ago.
I cannot begin to explain how grateful we are to you for your professional and friendly service. So many times I remembered your words, "if you think you can, you will" And we did! With your help and hard work. We certainly could not have done it without you.
Please keep in touch, and many thanks again from both of us.
Yours; Ms Paskins
Hampshire (now of Berwickshire)
Dear Mark
I write to thank you most sincerely for all you did in the negotiations to obtain the re-mortgage for me - for your efficient, speedy way of working and your obvious thorough knowledge of what is required and how best to approach the matter.
I would be delighted to recommend your services to anyone requiring a mortgage. Once again, many thanks and my best wishes for the future.
Regards,
Ms Carter, Preston, Lancs
Mark
Just a quick note to thank you for completing the mortgage.
Your help and advice is far superior to the banks and I wont hesitate in using your services again in the future.
Mr Lloyd, Huxley, Cheshire.
V. McKendrick
Dear Mark.
Sorry haven't got back sooner but thanks very much for all your kind help in regards to our mortgage.A job well done but wouldn't expect anything else from such as yourself,thanks again, Vera.
Dear Mark,
I write to say a big thank you for the un-biased and sound advice you gave us recently when we were considering buying the farm cottage. It helped us to make wise decisions in our negotiations with my brother-in-law and brought such clarity to the situation especially concerning the restrictive covenant on the property.
I chose to contact you initially when I was looking for an agricultural lender because of the testimonials I read on your website. The impression I got was that you were an individual with experience and knowledge in this market place and a man with wisdom and integrity. I am pleased to say I was not disappointed; you certainly lived up to my expectations.
As you know, for reasons beyond our control we have not been able to proceed with this purchase and feel very disappointed, but life goes on. Who knows perhaps we may get the opportunity again some time. If that does happen I will not hesitate to contact you.
Thank you also, for your efficiency and friendliness with returning calls and obtaining information for us.
I wish you continued success in your business and will not hesitate to recommend you if ever I have the opportunity to do so.
Kind regards.
Terry Harwood, Horsham,West Sussex
I can’t thank you enough for your words of wisdom and clear-headed advice. I wish with all my heart that we had never gone elsewhere……
Mrs C Lewis – North Yorkshire
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